Effective Date: January 1, 2025
By accessing or using SiteTwin's website and services, including PointMan software, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.
SiteTwin provides field-to-cloud GIS mapping solutions, including:
To access certain features, you must create an account. You agree to:
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes.
You may not:
You agree to pay all fees associated with your account. Fees are non-refundable except as required by law or as expressly stated in these Terms.
Payments are processed through Stripe. By providing payment information, you authorize us to charge your payment method.
If payment is not received by the due date, we may suspend or terminate your access to the services.
You retain all ownership rights to the data you collect using our services. We do not claim any rights to your field data, photos, or project information.
We retain all rights to the software, documentation, and any improvements or modifications we make.
You grant us a limited license to use your data solely to provide and improve our services.
Our services integrate with third-party services including:
Your use of these third-party services is subject to their respective terms.
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance with reasonable notice.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SITETWIN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless SiteTwin, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
These Terms remain in effect until terminated by either party.
You may terminate your account at any time by contacting us. You remain responsible for any fees incurred before termination.
We may suspend or terminate your access if you violate these Terms or for any other reason with reasonable notice.
Upon termination, your right to use the services immediately ceases. You may export your data within 30 days of termination.
Each party agrees to maintain the confidentiality of the other party's confidential information and use it only as necessary to perform under these Terms.
All intellectual property rights in the services, including software, documentation, trademarks, and logos, are owned by SiteTwin, ProStar, or their licensors.
We may modify these Terms at any time. Material changes will be notified via:
Continued use after changes constitutes acceptance of the modified Terms.
These Terms are governed by the laws of the jurisdiction where SiteTwin operates, without regard to conflict of law principles.
Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except as required by applicable law.
You agree that disputes must be brought on an individual basis and not as part of a class action.
You agree to comply with all applicable export and import laws and regulations. You may not use the services in countries subject to U.S. embargoes.
Neither party shall be liable for failure to perform due to circumstances beyond their reasonable control, including natural disasters, war, terrorism, labor disputes, or internet failures.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
These Terms constitute the entire agreement between you and SiteTwin regarding the services and supersede all prior agreements.
For questions about these Terms, contact us at:
SiteTwin
Email: legal@sitetwin.com
Website: Book a call with us
Last Updated: January 1, 2025
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.